INTRODUCTION
Valid from: 20.11.2025
ImmoRapid oü (registration code 17150270, address Järve tn. 2, 11314 Tallinn, Estonia) (hereinafter referred to as the “Portal”), is an Estonian company that operates the ImmoRapid website at immorapid.pl and its subdomains, including its software, hardware, databases, interfaces, related pages, documentation, updates and other connected or merged components and materials (hereinafter referred to as the “Site”).
Through the Site, the Portal offers Clients a virtual place to place real estate sales and other advertisements and to use other services offered on the Site. By using the Site, you agree to these Terms of Use (hereinafter referred to as the “Terms”). The user of the Site is hereinafter referred to as the “Client” or “User”.
By using the Site, these Terms constitute a legally binding agreement between the Client and the Portal (hereinafter referred to as the “Agreement”). The Terms apply to all legal relationships arising between all persons and the Portal when using the services on the Site (including, but not limited to, making offers for the purchase/sale/rent/lease of goods and/or services in accordance with the terms and conditions set out on the Site) (hereinafter referred to as the “Services”).
Please read these Terms carefully. If you have any questions regarding these Terms or the Services, please contact us at contact@immorapid.pl.
ImmoRapid Services and Use of the Website
- The Portal provides Clients with a virtual place, i.e. the Website, where Clients can make invitations to bid and offers for the purchase, sale or rental of goods/services and use other Services.
- To fully use the Website and the Services offered there (including publishing advertisements), the Client must have a user account. Clients not registered on the Website are allowed to use the Website Services to a limited extent.
- The Portal provides the Website or the content, services, functions made available through it on an “as is” and “as available” basis, which means that the Portal does not provide any guarantees regarding the constant functioning and working order of the Website. The Portal does not guarantee or warrant that the Site is always compatible with the software and/or hardware used by the Client or that the Site is free from all errors, always available, free from viruses or hacking or any security risks at all times. Use of the Site is accessible and permitted only with general-purpose web browsers, such as (but not limited to): Firefox, Internet Explorer, Opera, Chrome, etc. Use of the mobile version is available via the IOS and Android platforms. To ensure sufficient security, the Portal has implemented the use of firewalls and appropriate intrusion detection systems (IDS) and intrusion prevention systems (IPS).
- Contracts concluded in relation to advertisements published via the Site, including sales contracts and rental contracts, are concluded by the Clients without the intervention of the Portal and the Clients are also responsible for the performance of such contracts and for all other circumstances related to the conclusion of the contract.
- The Portal is not responsible for the quality and quantity of goods/services purchased/sold/rented via the Site.
- Customers use the Website entirely at their own risk. Portal is not responsible for the legality, truthfulness, validity and compliance with good practices of the offers, comments and other information entered by the Customers on the Website, and for the proper fulfillment of other obligations of the Customers arising from the use of the Services. The Customer understands and is aware that if the other party to the transaction is not an entrepreneur (i.e. the contract is concluded between two consumers), then the consumer rights arising from European Union consumer protection law do not apply to the contract concluded between users as a result of the offer published on the Website.
- Portal is committed to developing and improving its Services and the Website, with the aim of providing the Customers with the best possible service and the best quality of service. For this reason, Portal reserves the right to make changes to the design and content of the Website, based on the principles of good practices and reasonableness.
Customer Obligations and Confirmations
The Customer undertakes to:
- Comply with these Terms and Conditions when using the Website;
- Pay for the Services in accordance with the Price List;
- Ensure that the data transmitted by the Customer when using the Website, including, but not limited to, electronic data (i.e. files, programs, e-mails, etc.) and the Customer's contact information (name, telephone numbers, e-mail addresses, etc.), (hereinafter referred to as 'Customer Information'):
- Are not misleading, inaccurate and/or false;
- Do not contain offers for the purchase/sale/rent/lease of goods/services with prohibited or restricted civil circulation;
- Do not violate the intellectual property rights of third parties or other proprietary and/or non-proprietary rights of third parties, including copyrights;
- Does not conflict with laws and other applicable legislation (including, but not limited to, consumer protection, competition and legislation regulating the transfer and provision of goods/services);
- Does not conflict with good morals;
- Does not contain viruses and other computer programs or files that interfere with, damage or otherwise disrupt the normal use of the Website and that may be stored on the Client's computer as a result of using the Website and/or interfere with, damage or otherwise disrupt its normal functioning or that, when stored by the Client on their computer, may interfere with, damage or otherwise disrupt its normal functioning;
- Does not contain contact information of brokers, secretaries or other additional third parties in the additional information field of the object or in any other information field not provided for this purpose;
- Adding the address of the real estate company's website is permitted only for clients who have contractual relations with the Portal, and the website must not open in the same window;
- The real estate company must not enter active repeated advertisements for the same object.
- Keep the password and user ID assigned to use the Website in such a way that it does not fall into the hands of third parties, unless the Client has authorized such third parties to represent him/her in using the Services;
- Immediately inform the Portal by e-mail of all data and circumstances that have changed compared to those provided when registering as a user of the Website;
- Immediately inform the Portal by e-mail of the loss of the password and/or user ID assigned to use the Website or its loss in the possession of third parties;
The Client is prohibited from:
- Using the Website for fraud or any other illegal purpose;
- Induce others to commit or participate in any illegal acts;
- Harass, abuse, insult, harm, defame, insult, disparage, threaten or discriminate on the basis of gender, sexual orientation, religion, ethnicity, race, age, national origin or disability;
- Send spam;
- Use the Site for any indecent or immoral purpose;
- Upload or transmit viruses or any other type of malware that is used or may be used in a way that affects the functionality or operation of the Site;
- Transmit through the Site data, photographs, advertisements, comments or any other content that he does not have the right to transmit and publish;
- Create databases or lists of customers of the Site, for any purpose.
By performing any action on the Website, the Client confirms that he/she is:
- A natural person of at least 18 years of age with legal capacity or
- A duly registered legal entity whose representative has all the powers to use the Website for and on behalf of such legal entity, to act on behalf of such legal entity and to assume obligations for such legal entity;
- Aware that Contracts concluded through the Website, including sales contracts and lease contracts, are concluded by the Clients without the intervention of the Portal and the Clients are responsible for the performance of such contracts themselves;
- Aware that by accepting the Terms, the will of the Client and the Portal is not aimed at creating legal relationships other than those expressly stated in the Terms;
- Aware of and fully agrees that, in the cases specified in clause 3.6 of the Terms, the Portal has the right to forward to trusted cooperation partners selected by the Portal the information that the Portal has requested from the Client upon registration as a user of the Website and during the use of the Website, and that is otherwise collected about the Client through the use of the Website.
Portal rights and obligations
- Portal undertakes to immediately inform the Client of changes to the Terms and Price List through appropriate notices published on the Website.
- Portal is entitled, at its own discretion, to either restrict or cancel the Client's right to use the Website if:
- The Client materially breaches the Terms or fails to remedy any breach within a reasonable period of time set by Portal;
- The Client's confirmations under the Terms are misleading and/or untrue;
- The Client has provided information that is false, misleading and/or inaccurate when registering as a user of the Website or when using the Website;
- In the absence of a separate contractual relationship with the Client (except for an Agreement concluded with the acceptance of these Terms), the same natural or legal person has entered more than 3 objects per year, registering for this purpose more than once.
- If the Client has not used his/her user account for 10 years, the Portal will send the Client a notification about the deletion of the account to the user's e-mail address. If the Client does not respond to the notification within 30 days, the customer relationship will be deemed to have ended and the account will be deleted.
- The Portal is entitled at any time to unilaterally change and supplement the Terms and Price List due to the development of the Website and Services and in the interests of their better and safer use.
- The Portal is entitled at any time to monitor the activity taking place on the Website, including, but not limited to, monitoring the purchase/sale offers made by the users of the Website. The Portal may conduct investigations into all alleged violations of the Terms and Conditions using all legal means for this purpose.
- The Portal is entitled at any time to remove offers made by its users from the Website if such offers conflict with the Terms and Conditions, good customs or applicable legislation. In the interests of better use of the Site, the Portal is also entitled at any time to make data transfers within the Site regarding offers entered by the Site users without changing the content of such offers.
- The information that the Portal has requested from the Client upon registration as a Site user and during the use of the Site and that is otherwise collected about the Client through the use of the Site is used by the Portal to further develop and personalize the Services. The Portal does not transfer such information to third parties or otherwise provide it for their use. Notwithstanding the foregoing, the Portal reserves the right to cooperate in the future with trusted third parties selected by it, with the aim of expanding, improving and otherwise developing the Services, and in the course of such cooperation, it may be necessary to exchange data with such a trusted partner.
- By submitting content (including copyrighted works, such as images, printed matter, etc.) to the Website, the Client grants Portal a free non-exclusive license to use the content (including reproduction and distribution) and to exercise the author's proprietary rights in respect of the content for the entire period of validity of the copyright. Portal has the right to use the content submitted by the Client in any way, to allow and prohibit its use, including to reproduce, distribute, translate, edit, adapt, correct, modify, add it to other works, collections or databases and to transmit it to the public (including on social media channels such as Facebook, Instagram, Twitter and other similar websites), both during the validity of the Terms and after the expiry of the Terms and after the termination of the use of Portal services. After deleting the content posted by the Client from the Website or after terminating the use of Portal services, Portal is not obliged to delete or remove the content posted by the Client from the aforementioned media channels and other similar websites. The Client confirms that the content posted by him on the Site does not violate the rights of any third party and the Client has all necessary rights, including, but not limited to, intellectual property rights and necessary licenses, to post the posted content on the Site and to grant Portal the right to further use the content as described herein.
- By agreeing to the Terms, the Client grants Portal, among other things, the right to publish advertisements for the sale or rental of the Client's real estate object also on platforms related to the services of Portal's cooperation partners, with the aim of promoting the sale or rental of the object presented in the advertisement and facilitating the receipt of additional offers.
Fee
- The use of the Services may be subject to a service fee (hereinafter: “Fees”) as set out in the Portal price list (hereinafter: “Price List”), which is available in the “Price List” section at the footer of the page.
- If the Services used by the Client are subject to Fees, Portal will send an invoice for the use of the Services once a month to the email address notified by the Client. The Fee is payable by bank transfer to the Portal bank account as indicated on the invoice, within 7 days from the date of the invoice.
- In the event of any delay in payments, the Client undertakes to pay a late payment interest of 0.05% of the overdue amount for each day of delay in payment.
- Portal reserves the right to make changes to the Fees for any objective reasons, such as changes in fees paid to its partners, taxes, office expenses, labor costs, any maintenance and administration costs, etc.
Notification of infringement
- The Portal respects the rights of all persons, including intellectual property rights, and expects all other users of the Site to do the same. Accordingly, we ensure that any content published through the Site does not infringe the rights of any third party, including intellectual property rights.
- The Portal undertakes to delete published content that infringes anyone's rights, including intellectual property rights, within a reasonable time after becoming aware of the infringement.
- If, while using the Site, it becomes apparent that any content published on the Site infringes your rights or the rights of any third party, including intellectual property rights, please notify us of the infringement by e-mail to contact@immorapid.pl
Liability
- The Client agrees to use the Site entirely at his own risk and releases the Portal from any liability related to the use of the Site or the possible inaccuracy, misleading, inappropriateness or any other circumstance of the information published on the Site. The Client understands that the Portal is not responsible, among others, for the following circumstances:
- For the correctness, accuracy, completeness, topicality, validity and legality of any information published on the Site. In this regard, the Portal is not responsible for the quality or quantity of objects purchased, sold or rented through the Site;
- Any interruption, stoppage, suspension or other unavailability of the service provided on the Site or there;
- The content of the advertisement published by the Client on the Site or the content of the web pages made available through it;
- Any bugs, viruses, Trojan horses, etc. that anyone may transmit to or through the Site or the service provided there;
- Deletion of any content or data or inability to save content or data;
- For the behavior of the User on the Site;
- Incompatibility of the technical means used to access the Site.
- The Portal is not responsible for any violations committed by the Client against third parties, including violations of intellectual property rights.
- The Client agrees to indemnify the Portal for all costs, damages, claims and expenses (including legal fees) resulting directly or indirectly from the Client's violation of the Terms or any applicable legal provisions.
- The Client confirms and agrees that the Portal is not responsible for the content, links or materials of third parties on the Site and for their accuracy or truthfulness. The use of third-party content and reliance on its correctness and accuracy is at the Client's own risk.
Resolving complaints under the Online Mediation Services Regulation
- The Client has the right to submit complaints to the Administrator's internal complaint handling system (hereinafter referred to as the 'System') for processing free of charge by the Portal for resolution.
- The system allows the Client to submit complaints on the following issues:
- The Portal has allegedly failed to fulfill any obligation provided for by law that affects the Client submitting the complaint;
- Technological problems in the Portal service that are directly related to the provision of online mediation services and that affect the complainant;
- Actions taken or conduct taken by the Portal that are directly related to the provision of online mediation services affect the complainant.
- Please forward complaints submitted under this chapter to the Portal by e-mail to contact@immorapid.pl The Portal will respond to the complaints received in the same form and will inform you about the satisfaction of the claim or possible resolution of the complaint within 15 days of receiving the complaint, unless another deadline is provided for by law or the European Union Regulation (for example, requests related to the processing of personal data may be responded to within 30 days under the General Data Protection Regulation or the deadline may be extended to 60 days if necessary). The response will be sent to the consumer user's postal address or e-mail address, unless otherwise agreed with the user.
Displaying Ads
- When displaying ads on the Site, the search filters selected by the Client and the ad order filter are taken into account. If the Client does not select a order filter, the most relevant ads are displayed above according to the level of service ordered by the subscriber. Ads with a higher level of service are displayed first, the size of the level of service is displayed in the opening photo of the ad. Descriptions of the level of service are provided on the Site.
- In the case of equal level of service, the general order filter selected by the user is taken into account. The user can select a filter based on novelty, total price and price per square meter. If the order filter is not selected, the most relevant ads are displayed above according to novelty, i.e. the most recently added ads are displayed above. The person who ordered the ad is also taken into account when displaying the order of the ad. Ads from regular users are displayed above, then other ads.
Other provisions
- In addition to the Terms, the relations between the Client and the Portal are regulated by the legal regulations in force in the Republic of Estonia, the Price List of the Website at the time of use of the relevant Service (for example, at the time of putting the item/service up for sale), the Price List and established good practices, and the Code of Good Practice of the Estonian Real Estate Companies Association and the Estonian Chamber of Real Estate Brokers.
- The Client will be notified of changes and additions to the Terms and the Price List at least 30 days in advance through the corresponding notices on the Website. If the Client does not agree to the changes or additions to the Price List and/or the Terms, the Client has the right to unilaterally terminate his legal relationship with the Portal before the changes or additions come into force, having previously fulfilled all his obligations arising from his legal relationship with the Portal.
- If any provision of the Terms and Conditions proves to be invalid due to a conflict with legal regulations, this shall not mean the invalidity of other provisions.
- The User who is a natural person has the right as a consumer to withdraw from the Terms of Use within 14 days from the date of acceptance of the Terms of Use, using the standard form provided at the end of the Terms of Use or submitting another unambiguous withdrawal statement. The right of withdrawal cannot be exercised if the obligations arising from the contract of the entrepreneur have been fully fulfilled. By uploading a paid advertisement and paying for it, the user confirms that he is aware of the loss of his right of withdrawal in the event of the Portal's full performance of the contract.
- The provisions of other legal acts regulating legal relations shall not be applied to the Terms of Use (including, but not limited to, the provisions of legal acts regulating purchase and sale, exchange, procurement, mandate, commission, joint action).
- The legal acts of the Republic of Estonia shall apply to the legal relations between the Client and the Portal arising from the use of the Website.
- Disputes between the Client and the Portal arising from the use of the Website shall be resolved by the Harju County Court.
WITHDRAWAL FORM
- To: ImmoRapid OÜ, registry code 17150270, Järve tn. 2, 11314, contact@immorapid.pl
- I hereby withdraw/we withdraw (*) from the contract, the subject of which is the following item (*) / the following service (*)
- Date of order submission (*) / date of receipt of the item (*)
- Name(s) of the consumer
- Address(es) of the consumer
- Signature(s) of the consumer (only if this form is submitted on paper)
- Date
- (*) Delete where not applicable.
